Legal
Privacy Policy
Last updated: January 2026
Your privacy matters to us. This policy explains how a2b Logistics Company collects, uses, and protects your personal information when you visit our website or use our services.
1. Who We Are
a2b Logistics Company (CR 1009007094) is a logistics service provider headquartered at 3168 Tahliyah St., Ground Floor, Offices #2, Olaya District, Riyadh, Saudi Arabia. We operate across the Kingdom of Saudi Arabia providing ground transportation, warehousing, and supply chain services.
For any privacy-related questions, contact us at: info@a2b.sa
2. Information We Collect
We may collect the following types of personal information:
- Contact information: Name, email address, phone number, company name, and job title when you contact us or submit a form.
- Business information: Company registration details, VAT number, and business address for contract and billing purposes.
- Usage data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
- Communication data: Records of your correspondence with us, including emails and phone calls.
- Cookies and tracking: We use cookies and similar technologies to enhance your browsing experience. See our Cookie Policy section below.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide the services you have requested.
- To process and fulfill logistics service agreements and contracts.
- To send you relevant communications about our services, updates, and promotions (with your consent where required).
- To improve our website, services, and customer experience.
- To comply with legal obligations under Saudi Arabian law and regulations.
- To process vendor and career applications submitted through our website.
- To analyze website traffic and understand how visitors interact with our site.
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Contractual necessity: Processing required to enter into or perform a contract with you.
- Legitimate interests: Processing for our legitimate business interests, provided these do not override your rights.
- Legal obligation: Processing required to comply with applicable laws and regulations in the Kingdom of Saudi Arabia.
- Consent: Where you have given us specific consent to process your data for a particular purpose.
5. How We Share Your Information
a2b Logistics does not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers: Third-party companies that help us operate our business (IT services, analytics, payment processing), bound by confidentiality agreements.
- Business partners: Companies we work with to deliver your logistics services, only to the extent necessary.
- Legal authorities: When required by law, regulation, court order, or government authority in Saudi Arabia.
- Business transfers: In the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction.
6. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure socket layer (SSL) encryption for data transmission.
- Access controls and authentication procedures for our systems.
- Regular security assessments and staff training.
- Data minimization practices, collecting only what is necessary.
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable Saudi Arabian law and regulations. When your information is no longer needed, we will securely delete or anonymize it.
For contractual data, we typically retain records for a minimum of 5 years following the end of the business relationship, in accordance with Saudi commercial regulations.
8. Cookies Policy
Our website uses cookies to improve your experience. Cookies are small text files stored on your device. We use:
- Essential cookies: Required for the website to function properly. Cannot be disabled.
- Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics). Used in anonymized form.
- Preference cookies: Remember your language and display preferences.
You can control cookie settings through your browser. Disabling certain cookies may affect website functionality.
9. Your Rights
Subject to applicable Saudi Arabian data protection laws, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal requirements.
- Object to or restrict the processing of your personal data.
- Withdraw consent where processing is based on your consent.
To exercise any of these rights, please contact us at info@a2b.sa.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us: